FAQs

We offer different products range/lines to suit all skin types.

All of our products are safe to use during pregnancy and breastfeeding. However, we recommend consulting our beauty advisor if you have specific concerns or sensitivities.

While results vary depending on skin type and concern, most users notice visible improvements in texture, hydration, and radiance within 2–4 weeks of consistent use.

Our products are available on our official e-commerce website and all Bioskinspa branches (KSA, UAE, Qatar, Egypt & Lebanon) or you can contact our professional team to book your free consultation.

Orders are processed within 1–2 business days. Delivery time varies depending on your location but typically ranges between 3–7 working days.

Yes, we offer elegant gift wrapping and samples with selected items.

While some of our products include naturally sourced ingredients of animal origin, such as royal jelly, beeswax, bee venom, or cow milk exosomes, others are made entirely from plant-based actives.

Regardless of composition, every Biosphere product is 100% cruelty-free.

Unopened products can last up to 3 years. Once opened, we recommend using them within 6 to 12 months for optimal freshness.

We recommend completing our online skin diagnostic or consulting one of our skincare specialists for a personalized routine.

Yes, our products are proudly developed and manufactured in Switzerland, following the highest standards of Swiss precision, innovation, and excellence.